Support Center

Account Handling/Technical errors

Questions related to technical errors

How do I delete my BUX X account?
First of all.  Great that you have been using our app so far and of course, we would love to hear what is the one thing we really should add, change, or imp...
Tue, 6 Aug, 2019 at 11:42 AM
How do I log into my existing BUX X account?
If you have bought yourself a new device, or you would like to use the BUX X app on an additional device, you can use the steps below to log into your exist...
Wed, 14 Aug, 2019 at 2:49 PM
How can I reset my password?
If you forget your password, you can easily retrieve it by clicking on the “Forgot Password?” button. You can then type your email address into the pop-up ...
Wed, 14 Aug, 2019 at 2:51 PM
What are the phone requirements to use BUX X?
In order to use the BUX X app, there are some minimum requirements for your phone: For iPhone your iOS version needs to be at least 10.0  For Android you...
Wed, 7 Aug, 2019 at 4:41 PM
My sign up with email goes wrong. What to do?
When you choose to sign up via email, you can easily access the BUX X app by simply verifying your email address. The two most common problems that can lea...
Wed, 14 Aug, 2019 at 2:54 PM
The BUX X app looks weird on my tablet. Why?
Although the BUX X app can be used on tablets, the app is only optimized for your mobile phone and on most tablets, the screen will look a little "stre...
Wed, 14 Aug, 2019 at 2:52 PM
My sign up with Facebook goes wrong. What to do?
If you choose to sign up using your Facebook account, you can potentially access the BUX app directly. If you get an error while trying to sign up to BUX X...
Wed, 14 Aug, 2019 at 2:53 PM