Support Center

General questions

An overview of the most important questions

Why can I not trade Crypto CFDs in BUX X after January 6th 2021?
The Financial Conduct Authority (FCA) has recently published rules banning the sale, marketing and distribution to all retail consumers of any crypto curren...
Wed, 23 Dec, 2020 at 4:37 PM
BREXIT - how does this impact BUX X?
Although a deal has been reached between the UK and the EU there will be some knock on effects for BUX X and the way that we operate. But firstly it's ...
Wed, 30 Dec, 2020 at 4:58 PM
Is my money safe with BUX?
Yes. BUX Financial Services is authorized and regulated by the Financial Conduct Authority (“FCA”) under registration number 184333 and is covered by the ...
Tue, 5 May, 2020 at 2:43 PM
I'm new to BUX X. Where shall I start?
We like to think that BUX X makes trading super easy. And to help new users find their way in the app and with trading in general, we have developed our ...
Mon, 14 Dec, 2020 at 3:14 PM
CFD trading with real money: how do I do that?
If you’ve been practicing with funBUX for a while, and you feel you have a good understanding of how trading works with BUX X, you can switch to a seriousB...
Thu, 8 Apr, 2021 at 11:43 AM
What products does the BUX X app offer?
BUX X currently offers the following products:           Indices NL25 (AEX) France 40 (CAC 40) Germany 30 (DAX) Spain 35 (IBEX 35) UK 100 (FTSE 10...
Wed, 31 Mar, 2021 at 10:53 AM
Why are the names of the Indices different in BUX X?
You’ve probably noticed that for indices we use names that are different than the real ones. For example, the famous German DAX index is called Germany ...
Tue, 25 Feb, 2020 at 11:09 AM
funBUX, is that a BUX X demo account?
Yes, we want to make sure you’re completely happy with the way BUX X works before you use real money. funBUX allows you to use “funny-money” when using BU...
Thu, 14 May, 2020 at 12:47 PM
What are the opening hours of all products?
Our opening hours vary according to the category type and market of reference.  Below you find a table of all our opening hours, taking the GMT...
Tue, 2 Mar, 2021 at 9:02 AM
How do I trade future products (Oil & VIX) with BUX X?
'US Oil', 'EU Oil' and the 'VIX (Volatility Index)' are so-called “Future” products. This means that they expire after a c...
Mon, 25 May, 2020 at 2:03 PM