BUX X Support Center
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Frequently Asked Questions (FAQ)
Is my money safe with BUX?
I'm new to BUX X. Where shall I start?
CFD trading with real money: how do I do that?
What products does the BUX X app offer?
Why are the names of the Indices different in BUX X?
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Depositing and withdrawing money
Depositing and withdrawing with BUX X
Depositing with credit card
Placing a trade
What does the Multiplier option do?
What are the “up” and “down” arrows? ⇅
What is the maximum amount I can trade?
What is the current value of my trade?
The trade button is grey (not active). What to do?
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What is the ring fenced amount?
Dividends with BUX X: how does it work and how much do I get?
How do I set an Auto Close order?
How do I set a Position Alert?
What's the real-time value of my account?
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What is a BUX X Battle?
How is my return in Battles calculated?
What is BUX X Group and how can I create one?
What is a ✰Star Trader?
What is a BUX X Channel?
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Why can't I lose more money than I invest?
Do I have to pay tax for my profits with BUX X?
How can I set a Stop Loss order?
Why can’t I invest my whole account value into one trade?
How can I become a 'professional client' with BUX X? And what does it mean?
What fees do you pay with BUX X?
Financing fee – what’s the cost of using a Multiplier?
How do you set the price of a certain Stock or Index?
What is the currency of my trade?
Why are some products priced differently?
Account Handling/Technical errors
How do I log into my existing BUX X account?
How can I reset my password?
What are the phone requirements to use BUX X?
The BUX X app looks weird on my tablet. Why?
My sign up with Facebook goes wrong. What to do?
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